At MUSIC STUDIO, we want you to be completely satisfied with your purchase. If you’re not happy with your headphones, our return policy is designed to make the process easy and straightforward.

1. Eligibility for Returns

• You may return any unused and unopened headphones within 30 days of the purchase date.
• Items must be in their original packaging and condition.

2. How to Initiate a Return

• To start the return process, please contact our customer service team at [contact information].
• Provide your order number and reason for the return.

3. Return Shipping

• Customers are responsible for return shipping costs unless the return is due to a defective product or an error on our part.
• We recommend using a trackable shipping service to ensure your return reaches us safely.

4. Refund Process

• Once we receive and inspect your return, we will process your refund within 5-7 business days.
• Refunds will be issued to the original payment method used at the time of purchase.

5. Exchanges

• If you would like to exchange your headphones for a different model, please follow the return process and place a new order for the desired product.

6. Contact Us

For any questions regarding our return policy, feel free to reach out to our customer service team at [contact information].